Your Privacy Is Our Responsibility

1.1 Information You Provide Directly

When you register with 88dk, manage your account, or contact us, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Documents required for identity verification (national ID or equivalent)
• Financial transaction details — such as information related to bKash, Nagad, Rocket, or bank transfers

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically, including:

• IP address and device identifiers
• Browser type, operating system, and device details
• Login time, session duration, and navigation history
• Gaming activity and betting history
• Information obtained from cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as:

• Identity verification service providers
• Fraud prevention and risk assessment services
• Payment processors (bKash, Nagad, Rocket, banks)

2.1 Service Operation & Improvement

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and other financial transactions
• Ensuring and improving the technical performance of the platform
• Testing and launching new features

2.2 Security & Legal Compliance

• Detecting and preventing fraud, money laundering, and other illegal activity
• Meeting applicable legal obligations
• Maintaining the security and integrity of accounts
• Verifying age to prevent access by minors

2.3 Customer Service & Communication

• Providing support via live chat and email
• Sending account-related notifications and updates
• Informing you about important policy changes

2.4 Analytics & Personalisation

• Analysing behaviour to improve the gaming experience
• Recommending relevant games and promotions
• Reviewing usage patterns to support responsible gaming programmes

3.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device that help a website remember your preferences and manage sessions. 88dk uses the following types of cookies:

• Essential cookies: Essential for the basic functionality of the platform — login sessions, security tokens.
• Functional cookies: Remember your language preference and platform settings.
• Analytics cookies: Collect usage statistics to help improve the service.

3.2 Managing Cookies

You can accept, reject, or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some features of the platform from working properly.

4.1 Service Provider Partners

We may share limited information with trusted third parties for the following purposes:

• Payment processing (bKash, Nagad, Rocket, bank transfers)
• Identity and age verification services
• Fraud and risk prevention analysis
• Game software providers — solely for the technical operation of gaming activity
• Cloud infrastructure and data storage services

All such third parties are contractually bound to keep your information confidential and to use it only for the specified purpose.

4.2 Legal Obligations

In the following situations we may be required to disclose information to authorities for legal reasons:

• To comply with a court order or legal process
• To assist in investigating fraud, money laundering, or other illegal activity
• To meet applicable legal obligations

5.1 Security Measures

88dk applies industry-standard security measures to keep your personal information safe:

• SSL encryption: All data transmission between your browser and our servers is encrypted via SSL/TLS.
• Password protection: Passwords are never stored directly — they are kept only in hashed form.
• Access controls: Only authorised staff may access your information, and only as needed.
• Regular audits: Security measures are reviewed and tested on a regular basis.
• Firewall & intrusion detection: To protect against unauthorised access.

5.2 Data Retention Period

We retain your information only for as long as necessary. General guidelines:

• Active account data: for the full duration that the account remains active.
• Financial transaction records: for as long as required by legal obligations.
• After account closure: may be retained for a defined period to meet legal requirements.

Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

5.3 Security Breaches

If a security breach occurs and affects your personal information, we will notify you as soon as possible in accordance with applicable law. If you notice any suspicious activity on your account, please inform us immediately at [email protected].

7.1 Age Restriction

88dk is strictly for persons aged 21 or over. We do not intentionally collect any personal information from persons under 21. Age verification is mandatory during the registration process.

If we learn that information about a minor has been collected inadvertently, we will promptly delete that information and close the associated account.

If you believe a minor is using our platform, please notify us immediately at [email protected].

8.1 Update Process

88dk may review and update this privacy policy from time to time. Reasons for changes may include:

• Adding new features or functionality to the service
• Changes in applicable laws or regulations
• Technological changes and improvements
• Enhancing security or privacy protection

8.2 Notice of Changes

For important changes, we will notify you in the following ways:

• Sending a notification to your registered email
• Displaying a notification when you log in to the platform
• Publishing the policy update date on this page

If you continue using the platform after changes are made, you will be considered to have consented to the updated policy. If you do not agree to the new policy, you may request to close your account.